Did you know that only 1% of women are able to troubleshoot their vehicles when they experience a breakdown as compared to 48% of men?
According to a recent survey conducted by Bosch Malaysia on Facebook, that was the shocking result that gives a bit of support to the stereotype of us women being perceived as the weaker gender when it comes to basic automotive knowledge.
As someone who prides herself in being a great driver, I’ve had just about enough of people assuming that women “can’t drive”, “can’t park” or “can’t even change a wiper”. Which was why I decided to meet up with Ellissa Yeo, a Bosch Empower Women spokesperson from Bosch Automotive Aftermarket Malaysia, and have a chat with her on all the things she thinks a lady needs to know about car maintenance.
1. Be confident…especially when you’re visiting the mechanic.
“Always go to one that you’re familiar with. Unless it’s an emergency, then go to a workshop that’s presentable and be confident. Don’t look worried or anxious. Explain the problem with confidence and don’t feel intimidated,” Ellissa shares.
She stresses that mechanics tend to take advantage of women because we tend to seem more unsure compared to men. Always remember that you as the customer have the right to choose, and in the event you’re not comfortable with the recommendations the mechanic makes, you’re allowed to decline and walk away.
“It’s important to know that you’re allowed to say no. Don’t feel pressured to go with whatever the mechanic says, especially if you feel that you need to do some research first. If you need to replace a part and they push for a certain brand that’s super expensive, don’t be afraid to demand to use a brand you’re familiar with. Always ask for a written estimated price as well, so you’re not blindsided when the bill comes.”
Here are two common practices that’ll help you be a better consumer:
- Educate yourself on the prices of basic car parts so that you’ll know whether or not the mechanic is over-charging you.
- Put effort to keep tabs of how much you spend on past services so that you’ll know roughly how much things should cost in the future.